This is a step by step article of how I believe 85% of our customers get infected. It installs the virus by following these steps. This also bypasses the Antivirus program that is installed on the computer.
http://windowssecrets.com/top-story/lizamoon-infection-a-blow-by-blow-account/
http://www.pcmag.com/article2/0,2817,2385522,00.asp
http://techtalk.pcpitstop.com/2011/06/07/malware-minute-whats-in-the-box/?
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